Unfortunately, we do not have direct access to your portal, so it is necessary for you to reset your password on your own. This process is straightforward and allows you to re-login afterwards.
Please follow these steps to reset your password:
1. Go to the Exocad login page.
2. Click on the "Forgot Password" or "Reset Password" option.
3. Enter your registered email address.
You will receive an email with instructions on how to reset your password. Follow the instructions in the email to reset your password.
After successfully changing your password, you can log in again with the new credentials.
We hope this guide helps you resolve your issue. If you need further assistance or have any questions, feel free to reach out.
Important:
The password must be at least eight characters long, contain at least one uppercase and one lowercase letter, at least one digit, and one of the following special characters: !'@$#~&-
It is mandatory to use a password that differs from your three previous passwords.
The automatic logout and login process is a security measure. This process repeats at intervals of 6-7 days and is intentional.